Welcome to the Testimonials page at Graceful, where our clients share their experiences and success stories from working with us. Discover how Graceful has made a positive impact on households through our expert guidance and support.
What Our Clients Say
Here at Graceful, we’re passionate about helping individuals and families thrive. Our clients consistently praise the positive impact of our services:
What Our Clients Say
“Amazing! Really learnt how to be a better employer and continually learn to communicate well.” – Esther
“Thank you, Madam Karuri. It was indeed a pleasure having you serve me. Enriching the society to eliminate intricate complexity and providing info on how to relate well. You’re truly devoted to helping, and in one way or another, you’ll be fully rewarded.” – John
“I had the privilege of meeting Kate recently, and her passion and expertise in the domestic industry are truly inspiring. As a woman looking forward to starting a family, I found our discussion immensely valuable. Kate’s deep understanding and articulate presentation of the industry’s challenges and opportunities left a lasting impression on me. Her visionary plans for the domestic sector promise to bring about positive change, and I feel honoured to have had the opportunity to sit down with her. Looking forward to what lies ahead!” – Brenda
“I was honoured to learn with Graceful about domestic workers’ management. I highly recommend them to anyone desiring to run their home affairs in a more efficient way.” – Rose
“Very informative! Lots to gain from this experience.” – Mayonde
Referrals
“Thanks Kui, it’s obvious that you are a believer, just from how you handled me. You stood out. God has been asking me to be patient, assuring me that He will show me what to do. Then you came along. He is with me even in this tough time.” – Angeline
“In the short time I have known you, I have learnt more about this industry than in the three years I have lived in Kenya. I know your work will make a full circle in this industry. May you never tire.” – Mary
“Thanks so much for today. You’re a really lovely person. My daughter said she loved you and you are so cute.” – Doreen
“Hey Kate, thanks so much girl. I appreciate the report and contract sample. It has been helpful in moving forward on my hiring journey. I’ll get in touch if we need to repeat with the new lady. Goodnight.” – Doreen
“Kate, you came to the rescue at a time I had almost lost hope of finding a nanny best fit for my house. You helped us select the right fit for our home. We have been with her for more than a year, and she has grasped the rhythm of my home. She was very well trained by Kate, and her skills made it easy for her to adapt. The nanny is God-fearing, very disciplined, honest, warm to my family, organized, and respectful. She is also well-trained in childcare and has been helpful in caring for my baby. In addition, she is very pleasant, a key personality one requires to live well with others. Like every human, the nanny has her imperfections, but she takes correction with much positivity. I had my checklist, and Graceful ticked it all. I recommend them to everyone I know.” – Mama T
“What can I say about Kate? She has been an invaluable resource for me in ensuring the smooth operations of my household, especially when it came to managing my nanny. She has extensive experience and knowledge in dealing with nannies and has provided me with practical guidance and solutions to various issues that have arisen. Karuri is professional, knowledgeable, and committed to helping families like ours achieve a harmonious, positive nanny relationship.” – Mary
“Thank you for making me feel a little less alone in this process.” – Client
“Hi Kate. You really helped me the last time we spoke. You should start a separate group. You have a gift.” – Client
“Kate, on top of helping me, you are a therapist girl. Thank you for helping me with training and the nanny search, and the placement support.” – Client
“The lady you helped me find is very nice and she is doing her job well. She is also friendly with kids and they like her already.” – Client
“Had I not met you, I would never have known that I needed to panic less and take time to hire slowly and do the lengthy interviews to my satisfaction. Heh, I had been used to nannies telling me that they have to go to church or that they don’t work on weekends.” – Client
“The lady you helped me hire is doing well. She is listening to instructions and has a positive attitude. For example, I corrected her about an area of the bathroom that she hadn’t cleaned well. She noted it, and the next cleaning, she did it well. She listens in terms of what to cook and has cooked yummy food. She is mature and seems to understand how to plan her morning so that when I leave, she can give the child her full attention. So far, so good. I pray that we continue in this way.” – Client
“I thank you, Kate, for finding me such a good place to work in like this. May God bless you and keep you for many days.” – Jane
“Mama Grace, I want to thank you and appreciate you for being so good and kind to me. You paid for first aid training for me, and I am so grateful for that. Second, you gave me a gift on Mother’s Day for a manicure. It really touched my heart. Yesterday, you bought new handbags, and today, you have given them to me. Thank you so much for treating me so well. I was never used to such treatment in the homes I worked in. Thank you so much, Mama Grace.” – Sophia
“Hi Kate. Thank you for equipping me. I feel in such a better place regarding employing a nanny and keeping one. Baraka Tele.” – Client
“Hi Kate. I want to thank you for the advice and partaking in the interviews for my last nanny. I have shared my experiences with my fellow friends and mums and I look forward to engaging your services again when the need arises in the near future. I most likely will come for a cohort or coaching sessions.” – Mary
“Wow, this is a splendid guide. Honestly, we never think of these things at all. Thank you so much. The guide is very resourceful.” – Client
“Hi Kate. Thank you very much for reaching out. I have had several discussions with the current hire, and I am seeing some improvements. I was just thinking I should give her some more time to see how she develops. I already went through the resources you shared, and they have been helpful in streamlining my duties and what we need as a family. I will appreciate some support on how to improve communication between us, reduce micromanagement, and encourage her to take more responsibility and motivate her so that she can enjoy the work she does. Thank you, Kate, I really appreciate it. May God bless you abundantly.” – Client
“Thank you for holding my hand so far. This is an ongoing conversation as things progress, and I definitely need you throughout. As I told you, you are my therapist in this field of maid and nanny dramas. Thank you, Kate, for what you do and for your patience.” – Client
“Hi Kate. You are truly amazing. You have walked with me through this journey since Wednesday when I reached out to you on the availability of a referral maid. You have been so kind and available for chats and calls. You have been my guardian angel, walking with me and holding my hand, not to mention the incredible insights and encouragement along the way. We share a common vision, which made it easy to work with you. Please receive a small token of appreciation from me as a sign of appreciation for the great work you are doing. May God bless and reward you abundantly, may He fulfil your heart’s desires, and may He cause your calling to prosper beyond your imagination. You are truly amazing, and I look forward to continuing to work with you in the future. I still owe you a visit. I would really love to meet you in person. With warm and great regard.” – Jennifer
“Hi Kate, how are you doing? I am well and still coping well with the maid we hired. So far so good. I thank God for her.” – Client
“Thank you so much for the invite and insights. I definitely need to make a few adjustments and maybe offer my new help some grace, as I do not know her background and what she has been through. I need to support her so that she can support us. She has been with us for barely a week; it’s probably too soon for me to judge her. I will try and be more patient with her. Thank you, Kate, you have helped me a lot.” – Client
“May God bless you, Kate, for what you are doing. I saw Just Margie referred you on Instagram, and that’s when I started following you. Thank you for coming to my aid, thank you for listening and advising this early. Thank you for showing me sense where I could not see. May God bless you.” – Client
“I affirm that you are one of the greatest people I know. Your humility, your articulation of assignments, your commitment, your integrity. You are genuine, Kui. You are real. God bless you in abundance.” – Betty
“I attended the January 2024 Cohort hosted by Kate. The sessions were engaging and full of practical examples that one can apply in their homes. I enjoyed the programme and would highly recommend it to anyone who wants to know how to live harmoniously with their domestic workers.” – Rose
“Kate, you deserve all the referrals in the world. You have helped me so much.” – Ofentse
“I am truly grateful to you. You made the process easy for me by reaffirming me and being someone I can talk to. Thank you so much.” – Diana
“Working with Kate over the last 2 months has been amazing because I feel so much more confident in managing my house help. She assisted me with the recruitment process, the onboarding process, the employment challenges that I faced and also a termination situation that I had to face. I would’ve not gone through that as calmly as I did if I didn’t have the knowledge that Kate imparted on me and the one on one support that I had directly from her. I think she understands how to speak the language of the employer and the employees so clearly that it breaks down any miscommunication. I highly recommend working with Kate on all domestic management issues, best investment ever!” – Ofentse
“Aaawww…thank you too Kate, you gave me such a wonderful perspective and pointers on how to proceed. I know we’ll meet again, I really loved the session as well. You are an awesome coach😊” – Gacheri
“As a new mum, my biggest challenge was learning to manage my house help.I reached out to Kate on two occasions, prior to my first hire and the second time to troubleshoot a few teething issues I was having as an employer. I loved the valuable insight that she has as it helped me really understand the best approach I should have, that is good for me as an employer as well as my employee.I cannot recommend her services enough if you are cracking your head trying to navigate handling your domestic workers” – Rose
Share Your Experience
Have you benefited from Graceful’s services? We would love to hear from you! Your feedback is invaluable in helping us continue to provide exceptional service. Please take a moment to share your experience and how Graceful has helped you transform your household management. Your insights will guide us in improving our support to you and others in our community. Thank you for being part of the Graceful family!